Do you offer flower gift delivery in NYC?

Yes, Novapetal offers flower gift delivery throughout New York City depending on availability and delivery scheduling.

What occasions are flower gifts good for?

Flower gifts are perfect for birthdays, anniversaries, romantic gifts, corporate gifting, thank you gifts, and special celebrations.

Do you offer luxury flower gifts in NYC?

Yes. Novapetal offers both luxury floral arrangements and modern flower gifts designed with premium flowers and elegant presentation.

Can I send a flower gift for same day delivery in NYC?

Same day flower gift delivery may be available depending on the order time and delivery location within New York City.

Are flower gifts good for corporate gifting?

Yes. Many NYC businesses choose Novapetal flower gifts for client appreciation, office celebrations, and executive gifting.

Can I customize a flower gift?

Custom flower gift options may be available depending on flower availability and design requests.

Your Local Manhattan Flower Delivery

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Private Policy

1. Overview

NovaPetal (“we,” “us,” or “our”) operates the websites floweraz.com, npetal.com, and any related online services. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or subscribe to our marketing communications.

By using our site or providing your information, you agree to this Privacy Policy.

2. Information We Collect

Information You Provide to Us

We collect personal information you voluntarily provide when you:

Place an order
Subscribe to email or SMS marketing
Create an account
Contact us for support
Enter giveaways, promotions, or forms

This may include:

Name
Phone number
Email address
Billing and shipping address
Order details
Gift message information
Payment information (processed securely by Shopify Payments; we do not store full card numbers)

Information Automatically Collected

When you browse our site, Shopify automatically collects:

IP address
Device and browser information
Pages visited
Time spent on pages
Referring website
Cookies and tracking technologies

Marketing Data (via Klaviyo)

If you subscribe to email or SMS updates, Klaviyo may collect:

Email and phone number
Subscription status
Purchase activity
Website activity (e.g., viewed products, abandoned carts)

3. How We Use Your Information

We use your information to:

Process and fulfill orders
Deliver flowers and gifts
Send order confirmations and updates
Provide customer support
Improve our website and shopping experience
Personalize marketing communications
Send promotional emails and SMS messages (only if you have opted in)
Comply with legal obligations

4. SMS & Email Marketing Compliance

By subscribing to NovaPetal’s marketing list, you agree to receive emails and/or text messages from us.

You can unsubscribe at any time:

SMS: Reply STOP
Email: Click Unsubscribe at the bottom of any email

Message and data rates may apply.

We do not sell your phone number or email address.

5. Sharing Your Information

We only share your data with essential service providers that help run our business, including:

Shopify (e-commerce platform and payment processing)
Klaviyo (email & SMS marketing system)
Delivery partners (to complete your order)
Payment processors (Shopify Payments, PayPal, etc.)

These partners only receive the information necessary to perform their services and are required to protect it.

We never sell or rent your personal information.

6. Cookies & Tracking Technologies

We use cookies and tracking tools to:

Keep your site session active
Remember your cart
Improve website performance
Personalize your browsing experience

You may disable cookies in your browser settings, but certain features may not function properly.

7. Data Retention

We retain your information for as long as necessary to provide services, comply with legal requirements, resolve disputes, and improve our offerings.

You may request deletion of your personal data (subject to legal limits).

8. Protecting Your Information

We use administrative, technical, and physical safeguards to protect your information, including Shopify’s built-in security standards and encrypted payment technology.

However, no method of transmission over the internet is 100% secure.

9. Your Rights

Depending on your location, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion
Opt out of marketing communications
Request a copy of the data we store about you

You can contact us anytime to make a request.

10. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last updated” date.

12. Contact Us

If you have questions about this Privacy Policy or your data, please contact us:

NovaPetal Flower Lab
Email: AZ- contact@npetal.comn

Phone: 480-462-5654 (Phoenix) or 212-216-0900 (NYC)
Website: npetal.com | floweraz.com

Frequently Asked Questions

1. What is City in Bloom by NovaPetal?

City in Bloom is NovaPetal's limited-edition series — a rotating set of small-run releases featuring signature flowers, lifestyle objects, and pieces you can wear and carry. Each drop is inspired by a season or a moment in New York and made in limited quantities.

2. How do NovaPetal drops work?

We release new drops each season, split between floral drops and lifestyle drops. Every release is a small run, sold first come, first served. When a piece sells out, it's usually gone for good.

3. Do sold-out City in Bloom drops come back?

Most don't. A drop is meant to be of its moment — once it sells out, we move on to the next. Past drops stay here as an archive, marked sold out.

4. How do I find out when the next NovaPetal drop is happening?

We announce every drop by email before it goes live. Join the City in Bloom list and you'll get early word on what's coming and when, ahead of the public.

5. What's included in a NovaPetal drop?

It varies by release. A drop might be limited bouquets and arrangements, or lifestyle pieces like heavyweight cotton tees and hemp tote bags — all designed around one seasonal idea.

6. Where is NovaPetal located in New York City?

NovaPetal is a luxury florist on Manhattan's Upper East Side, serving all of New York City. 355 e 72nd street New York New York 10021

7. Does NovaPetal offer same-day flower delivery in NYC?

Yes — for our main floral collection, NovaPetal offers same-day flower delivery across Manhattan on orders placed before 3pm, with in-store pickup also available.

8. Are City in Bloom drops available outside New York?

City in Bloom is a NovaPetal NYC exclusive. These limited releases are tied to New York and aren't sold anywhere else.

9. What makes NovaPetal different from other NYC florists?

NovaPetal treats flowers as design — modern, European-influenced arrangements with unexpected palettes — and pairs it with a limited-edition side (City in Bloom) you won't find at a traditional florist. A luxury florist and a lifestyle brand in one.

10. Can I buy NovaPetal tote bags and tees?

Yes, when they're part of a live drop. NovaPetal merch — heavyweight 100% cotton tees and hemp tote bags — is released in limited runs through City in Bloom, while supplies last.

Blushing Romance hat box Arrangement

Urban Bloom

Apulia